FAQ

We offer a wide range of jewelry including necklaces, bracelets, earrings, and rings. Our collection features both classic and contemporary designs, crafted from high-quality materials including gold, silver, and precious gemstones.

Size guides are available on each product page. For rings, we recommend using our ring size chart to find your perfect fit. For bracelets and necklaces, please refer to the length specifications provided in the product descriptions.

No.Unfortunately, we do not offer customization options at the moment. 

Placing an order is easy:

  • Browse our collection and select the product(s) you wish to purchase.
  • Add the selected items to your cart.
  • Proceed to checkout and fill in your shipping details.
  • Complete your payment.
  • You will receive an order confirmation via email.

We accept various payment methods including credit/debit cards, PayPal, and other secure online payment options. All transactions are encrypted for your safety.

Yes, we offer free international shipping on all orders over $50. For orders under $50, shipping costs will apply. Shipping times vary depending on your location. Please visit our shipping information page for more details.

Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this number to track your order's progress online.

We accept returns within 30 days of purchase for most items in new and unused condition. For more details, please visit our returns and exchanges page.

If you have any questions or need assistance, please contact our customer service team via email at info@voisson.com. Our team is here to help.

Yes, to ensure your jewelry maintains its beauty and integrity, please follow our care instructions provided on our website. This includes advice on cleaning, storing, and handling your jewelry.